We aim to dispatch within 3 working days of payment and use Royal mail so items should be received according to Royal Mail guidelines.
We also use a courier service within the UK only called My Hermes. This can often work out as the less expensive option, however please bear in mind they will only try to deliver a maximum of three times, and we can not be held responsible if you are not available to receive your order.
Royal mail changed their postal service so even if your item is small but over 2.5cm in width we have no choice but to send it as a small parcel which is a higher cost to yourself.
Sometimes we will be at festivals and when this is the case we will aim to send your goods within 5 working days. We will email you if this is the case to let you know when we will be sending your items. However if there is any urgency to your order, please email us and we will do our absolute best to get your goods to you when you need them.
Delivery outside the UK will be standard Royal Mail delivery times.
If you order a few items, the website will combine the postage for you. If for any reason you feel the postage is unreasonable, don’t let that put you off, just contact us and we will try other options, eg courier. We will let you know the best price available to you.
If you are buying a gift and want it sent directly to the person, please contact us upon payment with their details and we will send it to them and make sure no invoices are included in the package.
If you order goods from our website from outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches you. As the customer, you are responsible for payment of any duties and taxes. Please note we have no control over these charges and cannot predict the amount.. Rastafairies cannot be held responsible for returns to us for any unpaid import duties and taxes.